“05/10/2016
The Personal Agent were the most responsive and ethical agent that we came across in Epsom & Ewell. We had previously been significantly let down by other estate agents in Epsom, who seemed to have a compelling sales pitch to initially win our business, but a team that didn't deliver resulting in a lack of viewings and a lack of updates from the estate agent themselves. However, The Personal Agent were a different story. They were professional; provided direct and effective advice for the sale of our property; employed the right strategies for selling our property without being prompted; were focused on always 'doing the right thing' for vendors and buyers; kept their promises; and had the most successful rate of sales in comparison to others. Even after a sale had been agreed, we felt fully supported by the post-completion team, who kept us updated with the progress of our sale on a weekly basis, acting as the liaison between ourselves, our solicitors and the buyers to ensure everything was always on track. Our sincere gratitude to Chris Shaw and Chris Titchener for their excellent levels of service from the point of requesting a valuation right through to completion. We have recommended you to others with their houses currently on sale! Our only advice to The Personal Agent would be to open more offices around the country - the UK needs more like you! ”