Hello, my name is Richard, and I am one of the founding directors of The Personal Agent. I have been valuing homes within the area since 2001 and during this time have been responsible for all new business development and market appraisals within our flagship Epsom branch. I now proudly head the team in our thriving Banstead office and bring my wealth of experience to ensuring we achieve the best results for our clients. I am deeply committed to offering the very highest level of courteous service and professionalism, and this is an ethos that I ensure my entire team lives by.
Hi, my name is Rupert and I’m the owner and Director of The Personal Agent Ltd. Richard and I launched The Personal Agent in 2004 with a vision of it being a very different kind of agency. Having worked for local estate agents, we knew what the market was looking for – a personal service tailored to the needs of those who trust us with their properties, one that genuinely listens, adapts, and consistently delivers on its promises. I am passionate about ensuring that each and every landlord and vendor we work with only ever receives the very best in service, marketing and cutting-edge innovations to ensure that they achieve their property goals and we live up to their expectations.
Chris Smith, NAEA
Hi I’m Chris and I am the Senior Valuer in our Epsom Office. I’ve been valuing and selling homes in the local area since 2005 and in that time I’ve experienced all types of property market. Over the years I have worked for some of Surrey’s most well-known agencies and have been a member of the National Association of Estate Agents since 2009. An accurate assessment of the value of your home is imperative if the marketing process is going to run smoothly and we pride ourselves on honest, well informed advice and excellent customer service.
Hello, my name is Charlotte and I work for The Personal Agent at the Epsom office as a Senior Sales Negotiator. I have been in estate agency & been working for The Personal Agent since 2010. I am a local lady and enjoy selling properties in my home town. I thoroughly enjoy what I do and always aim to deliver excellent service.
Hello my name is Sarah and I am the Sales Progressor for the Epsom branch. I have been involved in property since 1987, with my background being a conveyancing secretary for a firm of solicitors. I have built up a vast knowledge of how the legal process works and understand that at times it can become somewhat complicated. I am here to help you and guide you through the whole sale process from the point of sale right through to exchange and completion. I love the job I do and get a great deal of satisfaction in helping people towards a quick and positive outcome.
Hello, my name is Sue and I work for The Personal Agent at the Epsom office as a Senior Sales Negotiator. I have been working in estate agency since 2004, and for The Personal Agent since the beginning of 2012. I love the challenge of what I do, the daily search for properties for people and people for properties, and my tenacity ensures that I always put a hundred per cent of my effort into that search. If there is anything I can do to help you to sell or buy a property in the Epsom area, then please do call or pop in and ask for me.
Hi, my name is Emily and I’ve been dealing with all your administrative needs since January 2011. As Company Administrator, I work from our Epsom branch, with all the company’s sales offices, assisting, among other things, with the production of property details. It’s my job to ensure consistent quality, accuracy and impact, to help our vendors to present their homes and properties in the best possible light. I love looking at pictures of all the gorgeous properties we sell, and I put every moment of my 10 years of administration and customer services experience behind my efforts to do my best for our homeowners.
Hi, I’m Joseph, a Senior Sales Negotiator at the Epsom branch. I started at The Personal Agent in October 2015, and have been doing my best to help applicants find their dream homes ever since. I’m keen, dedicated, and hungry for that sale, but alongside this tenacity to do well is the training that The Personal Agent have given me and the ethos they have instilled that has me, not only striving to do my best for our vendors, but doing so with the support of the rest of the team here, with their years of experience in both sales and the local area.
Hi, my name is Kristine. As a sales negotiator at The Personal Agent, my role is to deliver fabulous service and engage with clients throughout the process ensuring they find the perfect property. I am a highly motivated individual who enjoys the challenge of finding someone their perfect home and take pride in being part of the community at the Epsom Branch who share this driven spirit. Having lived in the local area since 2008, I am confident in my ability to provide the opportunity of finding the right home and providing a positive and honest experience.
Hi, my name is Luke and I am a Sales Negotiator in our Epsom Office. I have been working in estate agency since 2015 having previously worked in the South London market, my main goal is to find people their dream home. Please feel free to call me if you are thinking about buying or selling, I am here to help.