EPSOM BRANCH
The Personal Agent Epsom branch is located on the corner of the High Street and West Street in Epsom town. The office building itself is quite historical and contains grade II listed features. We are a 2 minute walk from the train station and the Clock Tower bus stops. The branch is open six days a week and offers a variety of services including property sales and purchase services as well as no-commitment property valuations. We also work with associates to support clients with all their financial needs.

THE PERSONAL AGENTS IN EPSOM
We are known for providing friendly, personal and professional service, which is the reason why we have expanded the business beyond the Epsom area in the last 19 years.
Meet your personal agent in the ‘team’ section below, or just pop in any day of the week.
2 West St, Epsom, Surrey, KT18 7RGOPENING HOURS
| Monday: | 08.30 – 18.00 |
|---|---|
| Tuesday: | 08.30 – 18.00 |
| Wednesday: | 08.30 – 18.00 |
| Thursday: | 08.30 – 18.00 |
| Friday: | 08.30 – 17.00 |
| Saturday: | 08.30 – 17.00 |
| Sunday | Closed |

OUR TEAM
We expect a lot from our sales and lettings team – an expectation they regularly surpass, through both their sales figures and the quality of care they offer buyers, sellers, landlords and tenants on a daily basis.
With a well-honed group of sales negotiators, valuers, administrators and after sales support consultants at your service – you are assured of all the advice, guidance and support you will need when buying or selling.

Rupert Briggs

Richard Digance

Richard Humphrey

Gareth Osgood
Hello, my name is Gareth and I am the Senior Valuer in our ever- growing Epsom office.
My journey through the property industry began over two decades ago at a large corporate estate agency but as time has gone on, I’ve actively sought out an independent agency that knows what great customer service looks like which has brought me to where I am today.
I’ve been a local resident for over ten years and really enjoy being part of the thriving local community. Most importantly I’m one of those lucky people who loves my job and I truly believe this comes across when I meet clients to chat with them about all things property.
gareth@thepersonalagent.co.uk

Daniel Downton
Hi, my name is Daniel, and I’m the Assistant Branch Manager at our flagship Epsom office. I entered the property sector at the age of twenty and have since gained over a decade of experience within this part of Surrey. My background spans a variety of markets, from the busy town centres of Surbiton and Epsom to the expansive grounds of the private Kingswood Estate, and everything in between.
The most rewarding part of my job is making the call to say the magic words, “We’ve exchanged,” and hearing the sudden burst of joy and swift relief from stress. It’s moments like these that make what can sometimes be a challenging process feel truly worthwhile.
Daniel.downton@thepersonalagent.co.uk

Chris Shaw

Morgan Borrell

Ray Steward
Hi, my name is Ray. Having previously worked in the property market I returned to the industry and joined the Epsom team in 2022. Although the industry has changed dramatically in recent years I like to believe it is still underpinned by the high standards and integrity that the best agents offer. There is no better feeling than matching the perfect home with the right buyer and helping both the vendor and purchaser through the process. One of the great things about working for The Personal Agent is the comradery and teamwork that not only makes every working day more enjoyable but is also essential to providing our clients the best possible service and expertise.
ray@thepersonalagent.co.uk

Rosie Fraser
Hi, I’m Rosie, a Viewing Negotiator who joined the team in Epsom in November 2022. I’ve lived in the Epsom and Ashtead areas all my life and went to school locally, so I know the area very well. I use my local knowledge to help buyers find their dream homes.
As a Viewing Negotiator, my primary role is to conduct viewings for the Epsom office, but I also assist with the sales side when needed. I look forward to meeting you and can’t wait to show you around your potential future home!

Shannon-Marie Denton
Hello, my name is Shannon-Marie and I work in the Epsom branch. I joined the industry in 2022, and worked for a corporate agent before joining The Personal Agent, in August 2024. I am passionate about creating a personalised, and enjoyable experience for my clients. My priority is always to do what is best for both vendors and buyers. I believe in building strong relationships based on trust and communication, ensuring that every client feels supported throughout the entire process. Whether you’re a first-time buyer or experienced seller, I am committed to providing help and guidance every step of the way.

Ben Woolnough

Liam Feeney
Hello, my name is Liam Feeney and I am the Valuations Manager at the Stoneleigh office. I started my career in Estate Agency back in 1999 and as our name suggests, I like to offer our clients a personable approach to selling. I enjoy being part of a dynamic and busy office, working alongside some of the best people in the business. If you are considering selling or just wanting some practical advice, I would be delighted to help.
Liam@thepersonalagent.co.uk

Paul Davis

George Evans

Sarah West
Hi I’m Sarah, a sales negotiator at our Banstead branch. I recently returned to the UK having spent most of my life in South Africa. I have been involved in the property industry for more than 30 years working for a leading estate agency in South Africa. Customer Service and relationship building is my passion, and being entrusted with someone’s most valuable possession is a privilege I both respect and enjoy. The Personal Agent felt like a perfect fit given the knowledge I had gained, and I look forward to the next chapter in this dynamic and rewarding industry.
Sarah.West@thepersonalagent.co.uk

Private: Simon Tongue
Hello. I’m Simon and have recently joined the team in Banstead. My 30+ years in the business has been mainly spent in Southwest London and Surrey, latterly in Cobham, and I am thoroughly enjoying working for a local independent company with high core values and ethics. I live locally with my family and am looking forward to helping people realise their dreams and find their ideal homes.
simon@thepersonalagent.co.uk

Cheryl Burn, MARLA

Michelle Hobbs, MARLA

Charlotte Evans

Callum Kirkby
As the Assistant Lettings Manager at The Personal Agent, I am dedicated to providing exceptional service and support to both tenants and landlords. Driven by a passion for providing outstanding customer service, I pride myself on building strong relationships with both tenants and landlords, always offering professional advice and timely solutions. Whether it’s finding the right tenant for a property or ensuring the best possible experience for renters, I am committed to exceeding expectations.
Callum.K@thepersonalagent.co.uk

Sarah Goddard

Keeley Chuter
Having lived in Epsom for over 20 years and attended Rosebery Girls’ School, I have a strong connection to the local community. This is my first role in the property industry, and it has already confirmed my passion for the field, particularly the fast-paced environment and the opportunity to meet and work with new people every day. I’m genuinely committed to helping clients find the right home and ensuring the process is as smooth and enjoyable as possible.

Nick Wills
Hi! I’m Nick, a marketing professional with six years of experience. I specialise in creating and maintaining brand’s social image, using innovative strategies to connect with our audience and elevate our online presence.

Harrison Ross
Hello! I’m Harrison, a skilled videographer responsible for shooting all our video content. With a keen eye for detail and a passion for storytelling, I strive to create engaging and visually stunning videos that elevate our brand’s presence.



