Ria Lawrence, MARLA
Hi, I’m Ria, Lettings Branch Manager at The Personal Agent Lettings & Management. It is my job to ensure that our lettings office runs efficiently and according to all company and legal standards, managing the everyday customer care that we offer. I started my career in the lettings industry back in 2011 and have worked across a variety of roles – including administration, property management, block management, negotiating, valuing and overall branch management – to get to where I am today. I have been working at The Personal Agent Lettings & Management since January 2015, and I have to say that it is unlike any other company I have worked for before. I’m ARLA qualified, friendly and approachable, and the whole team are always on hand to offer advice and assistance should you need it.
Hello, my name is George and I’m the Branch Manager in Banstead. Having been in the industry for over 25 years I have helped literally 1000’s of people buy and sell their homes in both good and difficult markets. For me it has always been about working hard and offering the best service possible whatever the market conditions. We have a great team in Banstead blending youth and experience, all with the common goal of delivering exceptional customer service. So if you are looking to sell get in touch and put us to the test!
Hello, my name is Richard Humphrey, and I am the Branch Manager of the Epsom office. Having been in the industry for around 30 years I have estate agency in my blood and couldn’t imagine doing anything else. For me it is all about doing the best for our clients and it is hugely rewarding when I see my team deliver the highest service and receive the praise they deserve. It also makes it easier for us to differentiate ourselves as much of our business comes from reviews and recommendations.
My Name is Chris, a 10-year veteran of the property market, and Sales Manager of the Epsom branch. I have a passion for property and believe that being an estate agent is far more than just negotiating the right deal. I know from a decade of working with landlords and vendors, tenants and buyers, that estate agency is all about building trust and living up to expectations so that trust evolves into long-lasting client relationships. I know it sounds a little clichéd, but one of the most rewarding things for me in my job is that after all our hard work I can hand someone the keys to their new home and hear them saying, “I can’t believe we’re here”. I live in the local area with my family and can’t recommend a better place to live.
Hi, I’m Joseph, the assistant manager at the Epsom branch. I started at The Personal Agent in October 2015, and have been doing my best to help applicants find their dream homes ever since. I’m keen, dedicated, and hungry for that sale, but alongside this tenacity to do well is the training that The Personal Agent have given me and the ethos they have instilled that has me, not only striving to do my best for our vendors, but doing so with the support of the rest of the team here, with their years of experience in both sales and the local area.