Hi, my name is Anna and I am a fairly new Sales Negotiator at our Banstead branch. I joined the team in the early part of 2022 and am really enjoying it! I love meeting new people and seeing the many distinct types and styles of property. I am also eager to learn and strive to do the best I can to ensure our clients receive the best possible service. I look forward to helping you sell, or buy your next home.
Hi! My name is Ben Woolnough and I am the Branch Manager of the Stoneleigh office. I have worked within the industry for over 14 years and within the area for over 10 years. I’ve been able to gain a wealth of experience and knowledge resulting in successful house moves for hundreds of people across Epsom, Ewell and Stoneleigh.
I have a passion for ensuring the highest service standards are met throughout the moving process in order to provide the best possible experience to all clients. Both myself and the rest of our professional Stoneleigh team have a collective common goal of surpassing client expectations and being the best estate agents in our town. We all love nothing more than seeing happy clients moving into their new homes.
Hello, my name is Nina and I am the Company Administrator for our Epsom, Banstead and Stoneleigh offices. I work directly alongside the Sales Team to produce high quality brochures, and deal with all other aspects of administration. I previously worked in the Lettings industry, but have been working in Administration for 15 years. I have a passion for seeing things through and pride myself on my work. I also enjoy working across different areas as there are so many different types and styles of property. I look forward to assisting you and ensuring your property is presented in the best possible way to secure a buyer for your home.
Hi, I’m Chris. I joined the property industry in 2021 after having gained three years experience in the Hospitality industry.
Having attended Glyn School in Epsom, I know the local area very well and would be happy to help with any questions you may have.
Hi, I’m Kate, Property Manager for the letting portfolio.
I have worked within the Letting industry for just over 20 years, working as a negotiator before then stepping into a Property Management role.
I enjoy problem solving along with providing a professional service to both Landlords and Tenants.
Hi, I’m Adam, a senior sales negotiator for the Epsom branch. I started within this industry in 2017 and ever since then I strive for success and want to ensure that I provide the best service for all of my clients during the buying and selling process.
Apart from estate agency, being part of the Great Britain Senior Handball team, my competitive nature on and off the court will always find me searching for that next sale.
Hi, my name is Morgan, I am a sales negotiator at our Epsom branch. I joined the team in 2021, I am fairly new to the estate agency business and have the hunger to achieve the best not only for myself but also for you. I have great knowledge of this area as I have lived around Epsom my whole life, I am eager and motivated to help you find your dream home, and make it a stress-free experience. If you have any queries or questions, please do not hesitate to message me or give me a call, I look forward to hearing from you soon.
Hi, I’m Bradley, Senior Lettings Negotiator at the Personal Agent Lettings & Management. I started my career in Lettings in 2018 and have learnt a lot, perfecting my craft along the way. I am keen to meet new people, see new properties and match them together to help people find their dream homes. I aim to make peoples moves as stress free as possible. If you are thinking of moving, please give me a call or drop me an email.
Hi, my name is Rupert and I’m the owner and Director of The Personal Agent Ltd. Richard and I launched The Personal Agent in 2004 with a vision of it being a very different kind of agency. Having worked for local estate agents, we knew what the market was looking for – a personal service tailored to the needs of those who trust us with their properties, one that genuinely listens, adapts, and consistently delivers on its promises. I am passionate about ensuring that each and every landlord and vendor we work with only ever receives the very best in service, marketing and cutting-edge innovations to ensure that they achieve their property goals and we live up to their expectations.
Hello, my name is Richard, and I am one of the founding directors of The Personal Agent. I have been valuing homes within the area since 2001 and during this time have been responsible for all new business development and market appraisals within our flagship Epsom branch. I proudly head the team in our thriving Epsom office and bring my wealth of experience to ensure we achieve the best results for our clients. I am deeply committed to offering the very highest level of courteous service and professionalism, and this is an ethos that I ensure my entire team lives by.
Ria Lawrence, MARLA
Hi, I’m Ria, Lettings Branch Manager at The Personal Agent Lettings & Management. It is my job to ensure that our lettings office runs efficiently and according to all company and legal standards, managing the everyday customer care that we offer. I started my career in the lettings industry back in 2011 and have worked across a variety of roles – including administration, property management, block management, negotiating, valuing and overall branch management – to get to where I am today. I have been working at The Personal Agent Lettings & Management since January 2015, and I have to say that it is unlike any other company I have worked for before. I’m ARLA qualified, friendly and approachable, and the whole team are always on hand to offer advice and assistance should you need it.
Cheryl Burn, MARLA
Hi I’m Cheryl, Lettings Director, and co-founder of The Personal Agent Lettings & Management. I am responsible for overseeing all aspects of lettings and management for the business, and work closely with relocation agencies to support them in their property searches for their clients. You will find me at the Banstead branch. I have over 15 years’ experience solely in lettings and property management, and on top of my wider business role I also oversee the smooth running of the Epsom and Banstead branches, dedicating quality time to both the branch manager and her team in order to help grow the business. I helped to start the company back in 2010 and through hard work and our dedication to fantastic customer service, the company has been successfully expanding ever since. I have big plans for the Lettings and Management office over the next few years, so if you are considering renting your property then please do get in contact with us.
Andrew Burn, NAEA
My name is Andrew and I am a partner in the business, based in the Stoneleigh branch. I joined The Personal Agent in 2004 and over the years I have enjoyed building the branch into the well-oiled machine that it is today and contributing to the growth of our business as a whole. I have a great team in Stoneleigh, full of talent, tenacity and local knowledge, and one of my favourite things in life is to hear positive feedback about them.
Hello, my name is George and I’m the Branch Manager in Banstead. Having been in the industry for over 25 years I have helped literally 1000’s of people buy and sell their homes in both good and difficult markets. For me it has always been about working hard and offering the best service possible whatever the market conditions. We have a great team in Banstead blending youth and experience, all with the common goal of delivering exceptional customer service. So if you are looking to sell get in touch and put us to the test!
Hello, my name is Richard Humphrey, and I am the Branch Manager of the Epsom office. Having been in the industry for around 30 years I have estate agency in my blood and couldn’t imagine doing anything else. For me it is all about doing the best for our clients and it is hugely rewarding when I see my team deliver the highest service and receive the praise they deserve. It also makes it easier for us to differentiate ourselves as much of our business comes from reviews and recommendations.
My Name is Chris, a 10-year veteran of the property market, and Sales Manager of the Epsom branch. I have a passion for property and believe that being an estate agent is far more than just negotiating the right deal. I know from a decade of working with landlords and vendors, tenants and buyers, that estate agency is all about building trust and living up to expectations so that trust evolves into long-lasting client relationships. I know it sounds a little clichéd, but one of the most rewarding things for me in my job is that after all our hard work I can hand someone the keys to their new home and hear them saying, “I can’t believe we’re here”. I live in the local area with my family and can’t recommend a better place to live.
Hi, I’m Joseph, the assistant manager at the Epsom branch. I started at The Personal Agent in October 2015, and have been doing my best to help applicants find their dream homes ever since. I’m keen, dedicated, and hungry for that sale, but alongside this tenacity to do well is the training that The Personal Agent have given me and the ethos they have instilled that has me, not only striving to do my best for our vendors, but doing so with the support of the rest of the team here, with their years of experience in both sales and the local area.
Hi, my name is Paul and I am a Senior Negotiator at the Stoneleigh office. I have been helping people to find their ideal homes since 2007 and I am a proud member of The Personal Agent team. I enjoy working hard to find buyers just the home they have been looking for and not only am I always keen to view new properties, but to meet new people as well. If you need help to sell your home, or are looking for the perfect property for you and your family, pop in to see me and I’ll do my utmost to help.
Hi, my name is Tom and I have been proudly working for The Personal Agent since 2012. I enjoy helping people find their dream homes and I make sure that they receive an efficient and stress-free service in the process. Of course, I hope one day to find my own first property, but until that day, I’m content doing my utmost to ensure that others live that dream when they visit us at The Personal Agent.
My name is Daniel, I work at the Stoneleigh office as a Sales Negotiator. I have grown up in the area and have a wealth of local knowledge. I am keen to meet new people, see new properties and match them together to help people find their dream homes. I aim to make peoples moves as stress free as possible. If you are thinking of moving, please give me a call or drop me an email.
Hi, my name is John and I am a sales negotiator based in our Stoneleigh office. I have lived in the area for 27 years and during this time I have gained extensive local knowledge. I have a passion for providing a friendly and professional service for our clients, and I strive to make the moving process as stress free as possible. If you are thinking of moving please do not hesitate to contact me. I look forward to hearing from you.
Michelle Hobbs, MARLA
Hi, I’m Michelle the Senior lettings coordinator for the lettings portfolio. Having worked within the Property industry for over 10 years I have had the opportunity to work in all aspects of lettings including valuing rental properties, negotiating, administration and management, which has provided me with valuable experience, including becoming a member of ARLA.
Hello my name is Sarah and I am the Sales Progressor for the Epsom branch. I have been involved in property since 1987, with my background being a conveyancing secretary for a firm of solicitors. I have built up a vast knowledge of how the legal process works and understand that at times it can become somewhat complicated. I am here to help you and guide you through the whole sale process from the point of sale right through to exchange and completion. I love the job I do and get a great deal of satisfaction in helping people towards a quick and positive outcome.
Hello my name is Cat and I work as a Sales Progressor for The Personal Agent, predominantly at the Ewell Office. It’s my job to make sure that your property sale or purchase goes through, liaising with solicitors, lenders, brokers and all other parties to ensure a free flow of information so everything is kept on track. I started working in estate agency in the Epsom area in the late 90s and after a break to pursue an ambition of working with animals, I am happy to have made a return (mid-2014) to the property industry with the excellent team at The Personal Agent.