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Respected & Trustworthy

Since 2004, founders Rupert Briggs and Richard Digance have brought their own personal perspective to estate agency services in the Epsom, Ewell, Stoneleigh and Banstead region.

Our company name encompasses the ethos we were launched to uphold – we make buying and selling, renting and letting our personal responsibility, not a job, not a career step, or an inconvenience, but the personal responsibility of our company, of the branch closest to you, the team within, and the consultant we choose as best suited to work directly with you.

Cross-branch cooperation means that everyone in all five of our branches will be pulling together to sell or let your property, or to help you to find your perfect home, the weight of over a decade of experience marketing both online and off will support our efforts, and our long opening hours mean that we can dedicate more time to the task. But, with all that going on in the background we want things to be clear and simple for you. So you’ll have one consultant and two numbers – the office, and their mobile number, so you can contact them whenever you need to speak to them about your property… now that’s accountability in action.

“24/09/2016
Hi Tom,
I want to give some feedback as the service you provided in my view was excellent even in the challenging circumstances and during my somewhat emotional times!!

Your relationship management skills in my view are outstanding and I wanted to let you know this. More often than not this skill is overlooked in your industry for hard sales, when in fact this does not often work.

I wish you all the success in the future in a career that I believe you Will go far

Best wishes
Gill
Gill O

As proud members of the Property Ombudsman and the Deposit Protection Service (DPS) you can have confidence that we strive every day to uphold the very best customer care and standards of service, and our TSI Approval Code validates this. Also, with a thriving property management team, a dedicated removals and storage service, and mortgage advisors in-house for you to chat with, you can literally get all the expertise and assistance you need under one roof.

To find out a little more about the story of The Personal Agent, why not take a look at Our History, or contact us today on any of the numbers at the top of the page, by email, or pop into your nearest branch.

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